FAQs

FAQs

Welcome to our FAQs page, where we address common inquiries about our digital goods. Whether you’re curious about our Canva templates, digital prints, or other downloadable products. We’ve compiled a list of answers to help you navigate through your digital shopping experience with ease. If you have questions about file formats, usage rights, customization options, or anything else related to our digital goods, you’re in the right place. Browse through the following sections to find the information you need before making your purchase.

1. What types of free downloads do you offer?

We provide a variety of free downloads, including Canva templates and more, to assist you in various aspects of your digital journey.

2. Are the free downloads truly free? Yes, all our free downloads are completely free of charge. You can access and utilize them without any hidden fees or obligations.

3. Do I need to create an account to access the free downloads?

No, you do not need to create an account. Our free downloads are readily available for everyone to download and use.

1. What web services do you offer?

Our web services encompass website design, development, optimization, and maintenance to help establish and enhance your online presence.

2. Can you redesign my existing website?

Absolutely, we offer website redesign services to give your online platform a fresh and modern look, while ensuring it remains user-friendly.

3. How do your graphic services benefit my brand? Our graphic services include logo design, branding materials, and visual content creation. These elements play a crucial role in shaping your brand identity and enhancing its recognition.

4. Are your web and graphic services customizable? Yes, our services are tailored to meet your unique needs. We work closely with you to understand your goals and preferences, ensuring the final product aligns with your vision.

1. What does your social media management involve?

Our social media management services cover content creation, scheduling, engagement, and performance analysis across various platforms to help you effectively connect with your audience.

2. Can you manage multiple social media accounts?

Absolutely, we can manage multiple accounts on various platforms to ensure a consistent and coordinated online presence.

3. How do you create content for social media?

Our content creation process involves understanding your brand’s voice and values, crafting engaging posts, and using relevant visuals to resonate with your target audience.

4. Can I still have input on the content you post? Absolutely, your input is highly valued. We collaborate closely with you to ensure that the content aligns with your brand’s messaging and goals.

5. How do you measure the success of social media campaigns?

We track key metrics such as engagement, reach, click-through rates, and conversion rates to evaluate the effectiveness of our social media strategies.

1. What are digital goods?

Digital goods are downloadable products that can be accessed electronically, such as Canva templates, digital prints, eBooks, fonts, and more. These items are available for instant download and can be used for personal or commercial purposes, depending on the terms of use.

2. How do I receive my purchased digital goods?

Upon completing your purchase, you will typically receive an email with a download link. You can also access your purchased items through your account on the website. Simply click the link to initiate the download process.

3. What file formats are commonly used for digital goods?

Digital goods come in various file formats depending on the type of product. Common formats include PDFs (for eBooks and printables), JPEG or PNG (for digital prints and graphics), and ZIP files (for bundled items or templates with multiple files).

4. Can I use digital goods for commercial purposes?

The usage rights of digital goods vary based on the terms set by the creator or seller. Some items are intended for personal use only, while others come with commercial licenses that permit you to use them in your projects for profit. Always check the product description or licensing terms to understand the usage rights before making a purchase.


If you have any further questions or require additional information about our digital services, feel free to reach out to our support team at hello@thatsdopedesigns. We’re here to assist you every step of the way.